Esther did not reveal her people or kindred because Mordecai commanded her not to make it known (Esther 2:10). Later the text repeats that Esther still did not make known her kindred or her people, following Mordecai’s command (Esther 2:20).
After the king’s order is announced, many young women are collected at Susa, and Esther is taken into the royal household under Hegai’s supervision (Esther 2:8). Hegai quickly favors her, provides beauty preparations and food, assigns her seven attendants, and relocates her to the best area in the women’s quarters. This unit sits inside the larger sequence where the court searches for a new queen after Vashti’s removal (Esther 1–2). The story moves from a broad royal policy (gathering many young women) into focused attention on Esther’s experience, showing how she is positioned within the palace system.
Esther 2:8–11 shows Esther being pulled into a powerful imperial system that she does not control. The king’s order results in “many young women” being collected in Susa and placed under an official’s custody; Esther is “taken” into the king’s house under the same supervision (explicit in verse 8). Within that system, Esther receives unusual support.
A careful answer keeps the immediate passage, the book's argument, and the whole-Bible storyline together, so the question is answered in context instead of as a detached idea.
Start with Esther 2:10, then read the surrounding section so the answer stays connected to the passage's flow.
10Esther had not made known her people nor her relatives; for Mordecai had charged her that she should not make it known.