Shared ground
Exodus 6:9 reports a failed moment of communication: Moses relays the message he has received, and Israel does not take it in. The verse does not present a debate or counter-argument; it simply states non-reception.
The text itself gives reasons in human terms. Israel’s refusal to “listen” is linked to internal collapse (“anguish of spirit”) and external pressure (“cruel bondage”). The point is not that the message was unclear, but that the people’s condition made them unable or unwilling to absorb it.
Where interpretation differs (only where needed)
What “didn’t listen” means. Some read it mainly as disbelief or distrust of the promise. Others read it as despair and emotional shutdown—more inability than defiance. The verse supports either emphasis, since it ties non-listening to crushed inner life and harsh treatment, without describing conscious argument.
What “anguish of spirit” describes. Some understand it as morale and inner distress (discouragement, hopelessness). Others take it more concretely as “shortness of breath,” a picture of being so strained and exhausted that sustained attention is difficult. Both ideas fit the broader point: oppression has reached inside the person.
Why the disagreement exists
The verse gives causes but not a detailed inner narrative. It reports the outcome (“they didn’t listen”) and connects it to both an internal state and an external situation, leaving room for readers to weigh whether the main emphasis is spiritual distrust, emotional despair, or sheer exhaustion.
What this passage clearly contributes
Explicitly, it shows that true words can be spoken and still not be received, and it locates that non-reception in the intersection of suffering inside the community (“anguish of spirit”) and suffering imposed on the community (“cruel bondage”). It also tightens the story’s tension: the promise of deliverance has been announced, but Israel’s present conditions blunt its immediate effect, setting up why the conflict with Pharaoh must continue rather than moving forward on the strength of Israel’s readiness alone (Exodus 6:1; Exodus 6:9).